IT Guide for Basic Resources to Work Remotely

Updated: March 24, 2020

This guide provides instructions on how to set up basic functionality and resources in order to work remotely in case of an emergency.  It is not a guide intended to provide full office resources access as if you are using your office desktop.

Basic Office Functions

Remote Meetings

Virtual Computer labs

If you need access to specialized software, you can log in to the Virtual Computer Labs

More Advanced (non-Basic) Access

Remote Desktop without using VPN

  • You need to know the device name of your desktop machine for this setup. If you do not, please first obtain it from your respective IT person.
    View Remote Desktop Instructions (PDF)

Signing up for Rutgers VPN:

  1. Go to
  2. Select Service Activation for VPN
  3. Log into your self-service request page with your NetID and NetID password
  4. Check box “Remote Access VPN, Cisco AnyConnect Access for Rutgers
  5. Click Activate Services

You can log into VPN at (from off-campus), however, to use this VPN link, you’ll need to have sign up for DUO 2-factor authentication.

  • Signup for DUO Here – you’ll then need to go to Google Play or App Store to download an app called “Duo Mobile” with a green icon, and log in with your Rutgers NetID and NetID password.
  • When you log into or other Rutgers services, You will enter your NetID, NetID password and then you will use the second password obtained from the DUO app on your Mobile phone.

RBSH VPN (for Telehealth Clinicians)

Do not use the RBHS VPN ( unless you are a Telehealth clinician.


For quickest response to your IT or Telecommuting questions
please e-mail

For IT or Telecommuting emergencies
please call Asanté at 973-494-3824

To balance the workload of the SON IT team, please follow the below assignment to reach your respective IT person for your primary office location

  • SSB: Jose (973-289-7124), or Jude (973-508-3635)
  • Ackerson: Willy (973-715-6924) or Asante (973-494-3824)
  • New Brunswick and Blackwood: Tony Wong (973-508-5369) or Anthony (973-803-2444)
  • RCHC/NCC: Anthony (973-803-2444)
  • FXB: Roger (201-247-2013)

Other SON IT Resources