For routine requests like software installations, updates, and computer or printer problems, please create a support ticket by calling (732) 743-3200 or emailing IT support. You may also contact the individuals listed below for support with computers, instructional design, facilities, and campus computing.
COVID 19 Operating Status: Nursing Students may email son_it-admins@sn.rutgers.edu and one of the School of Nursing IT folks will get back to you between 7am and 7pm.
Support Areas
Computer
If you need immediate help for classrooms, labs, printers, software, and devices, contact the listed individuals who cover your campus in the given call order.
Newark Campus
Ackerson Hall
| Order of Call | Name | Phone Number | |
| 1st | Willy Noel | (973) 353-3684 | Email Address |
| 2nd | José (Iván) Rivera | (973) 972-8522 | Email Address |
Newark Campus – Other than Ackerson Hall
| Order of Call | Name | Phone Number | |
| 1st | Academic Technology Services | 973-353-1713 | Email Address |
Stanley S. Bergen Building (SSB)
| Order of Call | Name | Phone Number | |
| — | Brandon Fletcher (5-8pm only) | (908) 332-3582 | Email Address |
| 1st | Jude Jilus | (973) 972-6086 | Email Address |
| 2nd | José (Iván) Rivera | (973) 972-8522 | Email Address |
| 3rd | Asanté Barr | (973) 972-1778 | Email Address |
Clinical Apps
| Order of Call | Name | Phone Number | |
| 1st | Anthony Winston | (973) 803-2444 | Email Address |
| 2nd | Asanté Barr | (973) 972-1778 | Email Address |
New Brunswick Campus
110 Paterson, 120 Albany
| Order of Call | Name | Phone Number | |
| 1st | Tony Wong | (973) 508-5369 | Email Address |
| 2nd | Anthony Winston | (973) 803-2444 | Email Address |
| 3rd | Asanté Barr | (973) 972-1778 | Email Address |
Blackwood Campus
| Order of Call | Name | Phone Number | |
| 1st | Tony Wong | (973) 508-5369 | Email Address |
| 2nd | Anthony Winston | (973) 803-2444 | Email Address |
| 3rd | Asanté Barr | (973) 972-1778 | Email Address |
Instructional Design
Contact the listed individuals who cover your campus in the given call order.
Newark (SSB, Ackerson), New Brunswick, & Blackwood
| Order of Call | Name | Phone Number | |
| 1st | Bernadette Power | 973-972-9627 | Email Address |
| 1st | Asanté Barr | (973) 972-1778 | Email Address |
Facilities
| Campus/Location | Name | Phone Number | |
| Newark — Ackerson | Willy Noel | (973) 353-3684 | Email Address |
| Newark — SSB | Shamina Allen | (973) 972-9742 | Email Address |
| New Brunswick | Odalis Stahl | (848) 932-0899 | Email Address |
Campus Computing Help Desk
| Campus | Phone Number | |
| Newark | 833-OIT-HELP | help@newark.rutgers.edu |
| New Brunswick | 833-OIT-HELP | help@oit.rutgers.edu |
| RBHS | 833-OIT-HELP | isthelp@rbhs.rutgers.edu |
Visit the Help Desk site for more information.
Contact
Jerry Chunxi He
Director of IST Operations
(973) 972-6388
chunxi.he@sn.rutgers.edu
Asanté Barr
Assistant Director of Infrastructure, Instructional Design & Educational Support
(973) 972-1778
asante.barr@sn.rutgers.edu