IT Support

For routine requests like software installations, updates, and computer or printer problems, please create a support ticket by calling (732) 743-3200 or emailing IT support. You may also contact the individuals listed below for support with computers, instructional design, facilities, and campus computing.


COVID 19 Operating Status: Nursing Students may email son_it-admins@sn.rutgers.edu and one of the School of Nursing IT folks will get back to you between 7am and 7pm.

Support Areas

Computer

If you need immediate help for classrooms, labs, printers, software, and devices, contact the listed individuals who cover your campus in the given call order.

Newark Campus

Ackerson Hall
Order of CallNamePhone NumberEmail
1stWilly Noel(973) 353-3684Email Address
2ndJosé (Iván) Rivera(973) 972-8522Email Address
Newark Campus – Other than Ackerson Hall
Order of CallNamePhone NumberEmail
1stAcademic Technology
Services
973-353-1713Email Address
Stanley S. Bergen Building (SSB)
Order of CallNamePhone NumberEmail
Brandon Fletcher
(5-8pm only)
(908) 332-3582Email Address
1stJude Jilus(973) 972-6086Email Address
2ndJosé (Iván) Rivera(973) 972-8522Email Address
3rdAsanté Barr(973) 972-1778Email Address
Clinical Apps
Order of CallNamePhone NumberEmail
1stAnthony Winston(973) 803-2444Email Address
2ndAsanté Barr(973) 972-1778Email Address

New Brunswick Campus

110 Paterson, 120 Albany
Order of CallNamePhone NumberEmail
1stTony Wong(973) 508-5369Email Address
2ndAnthony Winston(973) 803-2444Email Address
3rdAsanté Barr(973) 972-1778Email Address

Blackwood Campus

Order of CallNamePhone NumberEmail
1stTony Wong(973) 508-5369Email Address
2ndAnthony Winston(973) 803-2444Email Address
3rdAsanté Barr(973) 972-1778Email Address

Instructional Design

Contact the listed individuals who cover your campus in the given call order.

Newark (SSB, Ackerson), New Brunswick, & Blackwood

Order of CallNamePhone NumberEmail
1stBernadette Power973-972-9627 Email Address
1stAsanté Barr(973) 972-1778Email Address

Facilities

Campus/LocationNamePhone NumberEmail
Newark — AckersonWilly Noel(973) 353-3684Email Address
Newark — SSBShamina Allen(973) 972-9742Email Address
New BrunswickOdalis Stahl(848) 932-0899Email Address

Campus Computing Help Desk

CampusPhone NumberEmail
Newark833-OIT-HELPhelp@newark.rutgers.edu
New Brunswick833-OIT-HELP help@oit.rutgers.edu
RBHS 833-OIT-HELP isthelp@rbhs.rutgers.edu

Visit the Help Desk site for more information.

Contact

Jerry Chunxi He
Director of IST Operations
(973) 972-6388
chunxi.he@sn.rutgers.edu

Asanté Barr
Assistant Director of Infrastructure, Instructional Design & Educational Support
(973) 972-1778
asante.barr@sn.rutgers.edu