- Create a support ticket for routine requests like software installations, updates, and computer or printer problems. Call (732) 743-3200 or email sntechsupport@ca.rutgers.edu
- Nursing Students may email son_it-admins@sn.rutgers.edu with general questions.
- You may also contact the individuals listed below for support with computers, instructional design, facilities, and campus computing.
Support Areas
Computer
If you need immediate help for classrooms, labs, printers, software, and devices, contact the listed individuals who cover your campus in the given call order.
Newark Campus
Ackerson Hall
| Order of Call | Name | Phone Number | |
| 1st | Willy Noel | (973) 353-3684 | Email Address |
| 2nd | José (Iván) Rivera | (973) 972-8522 | Email Address |
Newark Campus – Other than Ackerson Hall
| Order of Call | Name | Phone Number | |
| 1st | Academic Technology Services | 973-353-1713 | Email Address |
Stanley S. Bergen Building (SSB)
| Order of Call | Name | Phone Number | |
| 1st | José (Iván) Rivera | (973) 972-8522 | Email Address |
| 2nd | Anthony Winston | (973) 803-2444 | Email Address |
| 3rd | Asanté Barr | (973) 972-1778 | Email Address |
Enterprise Applications (e.g. DataRun, Typhon, Banner)
| Order of Call | Name | Phone Number | |
| 1st | Anthony Winston | (973) 803-2444 | Email Address |
| 2nd | José (Iván) Rivera | (973) 972-8522 | Email Address |
| 3rd | Asanté Barr | (973) 972-1778 | Email Address |
New Brunswick Campus
110 Paterson, 120 Albany
| Order of Call | Name | Phone Number | |
| 1st | Joseph Castellanos | (732) 754-4761 | Email Address |
| 2nd | Anthony Winston | (973) 803-2444 | Email Address |
| 3rd | Asanté Barr | (973) 972-1778 | Email Address |
Blackwood Campus
| Order of Call | Name | Phone Number | |
| 1st | Asanté Barr | (973) 972-1778 | Email Address |
| 2nd | Anthony Winston | (973) 803-2444 | Email Address |
Instructional Design
Newark (SSB, Ackerson), New Brunswick, & Blackwood
| Order of Call | Name | Phone Number | |
| 1st | Bernadette Power | (973) 972-9627 | Email Address |
| 2nd | Anthony Winston | (973) 803-2444 | Email Address |
| 3rd | Asanté Barr | (973) 972-1778 | Email Address |
FXB Center
| Order of Call | Name | Phone Number | |
| 1st | Roger Monel | (973) 972-0407 | Email Address |
| 2nd | José (Iván) Rivera | (973) 972-8522 | Email Address |
Facilities
| Campus/Location | Name | Phone Number | |
| Newark — Ackerson | Willy Noel | (973) 353-3684 | Email Address |
| Newark — SSB | |||
| New Brunswick | Odalis Stahl | (848) 932-0899 | Email Address |
Campus Computing Help Desk
| Campus | Phone Number | |
| Newark | 833-OIT-HELP | help@newark.rutgers.edu |
| New Brunswick | 833-OIT-HELP | help@oit.rutgers.edu |
| RBHS | 833-OIT-HELP | facstaffhelp@oit.rutgers.edu |
Visit the Help Desk site for more information.
Contact
Asanté Barr
Director of Information Technology
(973) 972-1778
asante.barr@sn.rutgers.edu